Account and security
- Nickname, privacy and account preferencesChoose your nickname, decide what your public profile shows and adjust what you receive.
- Completing your profile and giving your documentFill in your name, date of birth, document and phone to unlock withdrawals.
- Blocked, suspended or restricted accountUnderstand the blocked account, restricted access and active protection notices, and what to do about each.
- How to sign in with a Web3 walletConnect the wallet, sign the sign in message and understand what makes a signature be refused.
- How to sign in with your Google accountUse Google to sign in or create an account, link Google to an account you already have, and see when unlinking is refused.
- Signing in to your accountUse a password, an email code, Google or a wallet to open your session.
- Site language and display currencyChange the language in Preferences, see what changes with it and where display currency fits in.
- How site notifications workUse the bell to see your notices, mark them as read and understand what controls what shows up there.
- What your public profile showsSee who can open your profile, what each switch reveals and what never shows up on a public screen.
- Communication preferences and unsubscribingChoose marketing topics and channels, opt out from a link in the email and see what keeps arriving.
- I forgot my password and want to get back inRequest the recovery link by email and set a new password for your account.
- Country restriction and unavailable statusUnderstand why access can be restricted by country, what decides it and what to do when the status does not load.
- How to change the email on your accountRequest the change in Security, confirm through the link sent to the new address and see what changes afterwards.
- Changing your password and ending open sessionsChange your password under Security and end any access you do not recognise.
Let’s work through it together
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