JoiaXJoiaX

Lobby

Big wins

Providers

Recent bets

Frequently asked questions

Tap Create account and enter the email or phone number the screen asks for, a display name and a password with at least eight characters, then accept the terms. When available, you can also sign in with Google, with a code sent by email or with a crypto wallet.

See the sign-up steps

Open your wallet and tap Deposit. The screen only shows the methods your account accepts, such as Pix and crypto. With Pix, you enter the amount and pay the generated code. With crypto, you pick the coin and the network and send to the address shown.

See the deposit methods

In your wallet, tap Withdraw, enter the amount and choose Pix or crypto, depending on what your account accepts. Every request goes through a review before it is sent, and the timing depends on that review and on the method. Your statement shows each step, from request to payment.

See how to request a withdrawal

A bonus reaches your account through a code, which you enter in Rewards, or as a prize from a promotion. Before withdrawing what came from it, you need to meet the rollover, which means wagering the amount shown on screen. Some bonuses arrive as free spins on selected games.

See how to redeem a code

Missions, prize wheel, scratchcards, vouchers, levels and cashback, depending on what the house offers. Missions give rewards for goals, the wheel and scratchcards give drawn prizes, vouchers unlock bonuses and levels build up benefits while you play. The Promotions page shows what is active.

See the promotions

The help center is open to everyone, with answers to the most common questions. Once you sign in, you can open a ticket in Support and follow the reply there. The other channels the house publishes, such as email or social media, appear in the footer.

See how to open a ticket

JoiaX online casino: find your game

Explore the JoiaX catalog by category or provider. Discover slots and new releases in the showcases, compare titles and find your favorites with search. On desktop, tablet or mobile, the catalog brings the games together in one place, with the same account and the same balance.

Beyond the games, your account keeps track of missions, levels and rewards. Missions set goals with a progress bar and a reward at the end, and your level rises as you play, unlocking the benefits the house sets for each level. Prize wheels and scratchcards complete the experience, each with its own rules and conditions, always shown before you take part.

To play, you add balance through your wallet. Deposits accept Pix and cryptocurrencies, depending on what your account has enabled. With Pix, the screen generates a code for you to pay in your banking app, and the balance arrives as soon as the payment is confirmed. With crypto, you pick the coin and the network and send to the address shown. Withdrawals follow the same path: they leave through the wallet, go through a review before they are sent and have each step recorded in your statement.

The JoiaX promotions are gathered on their own page. There you will find active missions, the prize wheel, scratchcards and published vouchers, each showing what it offers and what it requires. Bonuses come with rollover, the wagering volume to meet before withdrawing, and the screen shows that goal before you accept. Play for fun, set your limits and use the responsible gaming tools whenever you need them.

Have a question? The JoiaX help center is open to everyone, and the frequently asked questions at the end of the home page cover the essentials about accounts, deposits, withdrawals, bonuses and support.

18+

Great play respects your limits.

Play for fun. Set your limits and take breaks. Use our tools to look after your experience.

Responsible gaming

Not for anyone under 18. Play responsibly.

ยฉ JoiaX. All rights reserved.