How can we help?
Browse the guides for help using your account.
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Where to start
- Getting startedHow to create your accountOpen the sign-up form, give a contact, choose a password and accept the terms.
- DepositsHow to make a deposit with PixEnter an amount, generate the Pix code and pay in your banking app to top up your balance.
- BonusesHow to redeem a bonus codeType the promo code in the bonus area and read the redemption result.
- SupportHow to open a ticket and follow the answerTalk to the team through a ticket and follow every reply in your account.
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