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Why the mission did not progress

Check the goal, balance source and detail of the event that should move the mission.

The bar only moves when a completed event meets every condition written on the card. Signing in or merely opening the missions page does not count.

Step by step

  1. Open Missions and read the goal type, target and minimum per event.
  2. Check whether the game, provider and currency match what the card asks for.
  3. Open the bet in history or the statement and inspect the split between your own balance and bonus.
  4. Wait for the bet to settle or the deposit to be confirmed.
  5. Return to the mission and refresh the page if the bar has not changed.

Important points

The bonus-funded share may advance rollover, but it does not enter mission progress. When a bet mixes both balances, only your own share is considered.

An open, cancelled or unsettled bet does not count. A created deposit also waits for confirmation before feeding a mission.

Count, volume, game, provider, variety and win multiplier measure different things. A bet may be valid for one goal and irrelevant to another.

The first contributing event fixes the monetary values for that mission. Count goals can continue across currencies; volume goals require the currency recorded on the card.

Common problems

Open the detail and compare your own-balance share with the required minimum. Then confirm that the game or provider belongs to the mission target.

If the goal measures money, the currency frozen on the first progress still applies. Return to the currency shown to keep building that volume.

See also

Let’s work through it together

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