Lobby
Frequently asked questions
Tap Create account and enter the email or phone number the screen asks for, a display name and a password with at least eight characters, then accept the terms. When available, you can also sign in with Google, with a code sent by email or with a crypto wallet.
See the sign-up stepsOpen your wallet and tap Deposit. The screen only shows the methods your account accepts, such as Pix and crypto. With Pix, you enter the amount and pay the generated code. With crypto, you pick the coin and the network and send to the address shown.
See the deposit methodsIn your wallet, tap Withdraw, enter the amount and choose Pix or crypto, depending on what your account accepts. Every request goes through a review before it is sent, and the timing depends on that review and on the method. Your statement shows each step, from request to payment.
See how to request a withdrawalA bonus reaches your account through a code, which you enter in Rewards, or as a prize from a promotion. Before withdrawing what came from it, you need to meet the rollover, which means wagering the amount shown on screen. Some bonuses arrive as free spins on selected games.
See how to redeem a codeMissions, prize wheel, scratchcards, vouchers, levels and cashback, depending on what the house offers. Missions give rewards for goals, the wheel and scratchcards give drawn prizes, vouchers unlock bonuses and levels build up benefits while you play. The Promotions page shows what is active.
See the promotionsThe help center is open to everyone, with answers to the most common questions. Once you sign in, you can open a ticket in Support and follow the reply there. The other channels the house publishes, such as email or social media, appear in the footer.
See how to open a ticket
























