Every deposit has a minimum amount and, in most cases, a maximum. The deposit screen shows those numbers before you confirm anything, along with how much still fits today. You do not have to guess or find out by failing.
Step by step
Deposit limits sit right under the amount field.
- Open Wallet and tap Deposit.
- Choose the deposit method.
- Read the limits line under the amount field.
- Check Minimum amount, Maximum amount and Still available today.
- Adjust the amount until it fits inside those limits.
Important points
- Limits change per currency, so switching your active currency can change the minimum and the maximum.
- When there is no ceiling per deposit, the screen says there is no limit.
- The suggested amount buttons already respect the limits and what still fits today.
- Besides the platform limits, you may have a deposit limit you set yourself under responsible gaming.
- A deposit still pending already reserves part of what fits today.
A refusal by limit happens without any charge being created. There is no slip, code or address to pay, and nothing is charged to you.
While it is open, that amount counts against your cap for the day. If the charge fails or expires, the room is freed again for a new attempt.
It does not roll over on your clock, but at the turn of the platform's operational day. That is why how much still fits today can reopen at a different hour than you expect.
When the limit policy cannot be read, or comes in a unit that does not match the currency, the screen refuses instead of letting it through unchecked.
The minimum, the maximum and the daily cap come from the brand. The responsible gaming limit is yours, and shows up with a message of its own.
Common problems
Raise the amount to at least the minimum shown on the screen. Deposits under that value are not accepted, even if you have the funds available.
Lower the amount to the maximum shown. If you need to deposit more, make more than one deposit, respecting how much still fits today.
That is the limit you set for yourself under responsible gaming. Adjust it in your account. An increase can stay pending before it takes effect, and that delay is deliberate.
Without configured limits, that currency does not accept deposits. Switch your active currency to one that does, or contact support.
Because each currency has its own limits. When you switch the active currency, the screen reloads the numbers for that currency.
It is counted by the platform operational date and is recalculated when that date turns over. A deposit that was cancelled, expired or failed releases the share it had reserved.
No. When the charge expires or fails, the reserved room is given back and you can try again.
No. The check happens before any charge exists.
See also
- How to make a deposit with PixEnter an amount, generate the Pix code and pay in your banking app to top up your balance.
- Which deposit methods are availableThe deposit screen shows the payment methods enabled for your account, such as Pix and crypto.
- My deposit did not reach my balanceCheck the request in Deposits and keep your payment receipt before asking for help.