The first time you open the site, a window asks whether you meet the minimum age. It needs an answer before anything else, including before you create an account.
Step by step
The age check opens on its own and cannot be dismissed without answering.
- Open the site. The window appears on top of the page.
- Read the minimum age shown in the text.
- Confirm that you are that age or older.
- If you are not, choose the option that says so.
- Once you confirm, the window closes and you browse normally.
Important points
There is no single number for the whole world. The window shows the minimum age that applies to the brand's country, and that is the number you are confirming.
That page explains the age rule and offers the responsible gaming reading. It is not an account block and it is not a punishment.
Here you only answer a question. Identity details such as full name, date of birth and document number are asked later, when you complete your profile.
If you open the site on another device or in a private window, the question appears again. That is expected.
That is the number in the notice. When you complete your profile, your birth date is compared against the rule of the country you report, which can be a different one.
It does not expire on its own and does not lead to support: the notice's button leads to the responsible gaming material.
Common problems
It is mandatory. The site only unlocks browsing after an answer, because the minimum age is a legal requirement.
Open the site again in a new browser window to answer once more. If the restricted access page keeps appearing, clear the site data in your browser and try again.
That is a temporary failure while reading the brand settings. Use the retry button in the window itself. If it persists, check your connection and reload the page.
No. The answer is stored per browser. Each new device or browser asks once.
No. The restricted access page is about the age rule and about where you are connecting from. An account block is a different notice, with different text and a different button.
The number in the notice is the one of the country the brand operates in. The check on your birth date uses the country reported on your profile.